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Privacy Policy

Effective date: August 4, 2026

Introduction

DecryptCode INC ("DecryptCode," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit decryptcode.com, submit a contact inquiry, or otherwise interact with our AI consulting and software development services.

By using our website or submitting information to us, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.

Information We Collect

Information you provide

When you contact us or request a consultation, we may collect:

  • Name, email address, and phone number
  • Company name and job title (if provided)
  • Service interest and project details you include in your message
  • Any other information you voluntarily submit through our contact form or email

Please do not submit sensitive or regulated information — such as Social Security numbers, payment card details, passwords, or protected health information (PHI) — through our contact form or general email. Describe your project at a high level only. If your inquiry requires sharing confidential materials, we will provide an appropriate secure channel after initial contact.

Information collected automatically

When you visit our website, we and our analytics and security providers may automatically collect certain technical data, including:

  • IP address, browser type, device type, and operating system
  • Pages viewed, referring URLs, and approximate location derived from IP
  • Date, time, and duration of visits
  • Cookies and similar tracking technologies (see Cookies below)

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide consultations, proposals, and contracted services
  • Communicate with you about projects, support, and business updates
  • Improve our website, content, and user experience
  • Analyze site traffic and measure marketing effectiveness
  • Protect against fraud, abuse, and security incidents
  • Comply with legal obligations and enforce our agreements

We do not sell your personal information.

Legal Bases for Processing (EEA/UK)

If you are located in the European Economic Area or the United Kingdom, we process personal data on the following bases:

  • Contract: to respond to your requests and perform services you engage us for
  • Legitimate interests: to operate and improve our business, website, and marketing, where those interests are not overridden by your rights
  • Consent: where required, such as for certain cookies or marketing communications
  • Legal obligation: where processing is necessary to comply with applicable law

Cookies and Analytics

Our website uses cookies and similar technologies to operate the site, remember preferences, and understand how visitors use our content. We work with analytics and security providers that may set cookies or collect technical usage data on our behalf — for example, to measure traffic, improve performance, or protect forms from abuse.

These providers process information such as IP address, browser type, pages viewed, and referral source. Data may be processed in the United States or other countries where those providers operate.

You can control cookies through your browser settings. Disabling cookies may affect certain site functionality.

Sharing of Information

We may share information with:

  • Service providers — including hosting, email delivery, analytics, security (such as spam and bot protection), CRM, and similar vendors that help us operate the website and respond to inquiries, under confidentiality obligations
  • Professional advisors such as lawyers and accountants, when necessary
  • Business transfers in connection with a merger, acquisition, or sale of assets
  • Legal authorities when required by law or to protect our rights, users, or the public

We require third parties to use personal information only for the purposes we specify and in accordance with applicable privacy laws.

Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, including to respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Contact form submissions are typically retained for up to three years unless a longer period is required for an active client relationship or legal compliance.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete personal information we hold about you
  • Object to or restrict certain processing
  • Withdraw consent where processing is consent-based
  • Request portability of information you provided
  • Lodge a complaint with a supervisory authority

California residents may have additional rights under the CCPA/CPRA, including the right to know what personal information is collected and to opt out of certain sharing (we do not sell personal information).

To exercise your rights, contact us at contact@decryptcode.com. We may need to verify your identity before responding.

International Transfers

DecryptCode is based in the United States. If you access our website or provide information from outside the U.S., your data may be transferred to and processed in the United States or other countries that may not provide the same level of data protection as your home jurisdiction. Where required, we implement appropriate safeguards for cross-border transfers.

Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" at the top of this page indicates when it was last revised. Material changes will be posted on this page. Your continued use of the website after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

  • DecryptCode INC
  • White Plains, NY 10606, United States
  • Email: contact@decryptcode.com
  • Phone: (203) 989-8470

Questions? contact@decryptcode.com · See also Terms of Service

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Since
2016
Projects
200+
Based in
NY
DecryptCode INC

AI solutions company building production RAG pipelines, agentic systems, Document AI, and full-stack engineering — from White Plains, New York since 2016.

contact@decryptcode.com (203) 989-8470 White Plains, NY 10606
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